- Overview and Regulatory Basis
Genting Casino Bournemouth is a licensed land-based casino premises operated by Genting Casinos UK Limited, located at 9 Yelverton Road, Bournemouth, BH1 1DA, United Kingdom. The premises operate under an operating licence held by Genting Casinos UK Limited, as recorded in the UK Gambling Commission public register.
As a non-remote casino operating in Great Britain, Genting Casino Bournemouth is subject to the Money Laundering Regulations, the Proceeds of Crime Act 2002, the Terrorism Act 2000, and all applicable UK anti-money laundering and counter-terrorist financing legislation. The premises are also bound by the Gambling Commission Licence Conditions and Codes of Practice (LCCP), which impose specific obligations in relation to anti-money laundering (AML), counter-terrorist financing (CTF), and counter-proliferation financing (CPF).
The AML and KYC procedures applied at Genting Casino Bournemouth are governed by the group-wide policies and terms and conditions of Genting Casinos UK Limited. No separate standalone AML/KYC policy document is published specifically for the Bournemouth premises. All compliance obligations are fulfilled in accordance with corporate-level procedures and UK regulatory requirements.
- Purpose of This Policy
This document sets out the obligations and procedures that apply to customers and to Genting Casino Bournemouth in connection with:
- Identity verification and age confirmation
- Customer due diligence (CDD) and enhanced due diligence (EDD)
- Source of funds and source of wealth verification
- Transaction monitoring and suspicious activity reporting
- Data retention and processing in connection with AML obligations
- Identity Verification and Age Requirements
The minimum age for entry to Genting Casino Bournemouth and for participation in gambling on the premises is 18 years. Gambling by persons under the age of 18 is a criminal offence under UK law. Age verification procedures apply at the point of entry and at membership registration.
Customers are required to provide valid documentary evidence of identity. Accepted documents include a current passport or a valid driving licence. Proof of address may also be requested. In certain circumstances, customers may additionally be asked to provide details of their occupation.
Genting Casinos UK Limited conducts electronic identity verification checks via Experian for membership and financial vulnerability assessment purposes. These checks involve screening customer details against Experian databases to verify identity and to assess financial vulnerability. Experian retains a record of each search. These checks do not leave a credit footprint visible to third parties and do not affect a customer’s credit score.
- Customer Due Diligence
4.1 Standard Customer Due Diligence
Standard CDD applies to customers at the point of membership registration and at defined transactional thresholds. In accordance with sector-specific guidance applicable to non-remote casinos in the United Kingdom, identification and verification are required when a customer purchases or exchanges tokens with a value of EUR 2,000 or more. This threshold is established by the applicable sectoral guidance on the prevention of money laundering and the combating of the financing of terrorism for non-remote casinos.
Standard CDD measures include:
- Verification of the customer’s identity using reliable, independent documentary evidence
- Verification of the customer’s address
- Recording and retaining the information obtained
4.2 Enhanced Due Diligence
Enhanced due diligence is applied in circumstances where a higher risk of money laundering or terrorist financing is identified. This includes, but is not limited to:
- High-value or unusually complex transactions
- Customers identified as politically exposed persons (PEPs)
- Customers subject to sanctions screening
- Situations where the source of funds cannot be readily established through standard procedures
Where enhanced due diligence is required, Genting Casino Bournemouth may request additional documentation and information from the customer before permitting transactions to proceed.
- Source of Funds and Source of Wealth
For regulatory purposes, Genting Casino Bournemouth reserves the right to request information and documentary evidence relating to the source of funds used by customers for gaming transactions. This requirement applies where the operator determines that such verification is necessary to satisfy obligations under AML, CTF, and CPF legislation and internal policies.
Customers may be asked to provide documentation such as bank statements, payslips, tax returns, or other evidence demonstrating the legitimate origin of funds. Genting Casino Bournemouth will hold all such information in confidence in accordance with the data protection policy applicable to Genting Casinos UK Limited.
- Transaction Monitoring and Suspicious Activity
Genting Casino Bournemouth maintains ongoing monitoring of customer transactions and gambling activity. Monitoring is conducted on a risk-based basis and is designed to identify patterns or behaviours that may indicate money laundering, terrorist financing, or other financial crime.
Indicators that may trigger further review include, but are not limited to:
- Rapid increases in transaction size or frequency
- Repeated transactions at or just below reporting thresholds
- Prompt withdrawal of recently deposited funds without corresponding gaming activity
Where suspicious activity is identified, Genting Casino Bournemouth is required to submit a Suspicious Activity Report (SAR) to the relevant UK financial intelligence authority in accordance with applicable legislation. Staff are trained to identify and report suspicious activity through internal reporting channels to the designated compliance officer.
- Right to Withhold Transactions and Funds
Genting Casino Bournemouth reserves the right not to proceed with any transaction and to withhold any customer monies in its possession until required information has been obtained to its satisfaction and all processes required under internal policies, procedures, and applicable AML, CTF, and CPF legislation have been completed.
Genting Casino Bournemouth also reserves the right not to pay any gaming winnings where it knows or reasonably suspects that such winnings were obtained through cheating or through the use of illegal funds.
- Politically Exposed Persons and Sanctions Screening
Customers who are identified as politically exposed persons, or who are subject to applicable financial sanctions, are subject to enhanced scrutiny in accordance with UK regulatory requirements. Screening procedures are applied to identify such customers and to apply appropriate controls in relation to their accounts and transactions.
- Recordkeeping
Genting Casino Bournemouth retains records of identity verification documents, due diligence information, and transaction data for the periods required under applicable UK legislation and Gambling Commission licence conditions. Records are retained where there is a valid legal, regulatory, AML, or fraud-related obligation to do so, in accordance with the data protection policy of Genting Casinos UK Limited.
- Data Protection
Personal data collected in connection with AML and KYC procedures is processed in accordance with the Privacy Policy of Genting Casinos UK Limited. Data is used for the purposes of identity verification, fraud prevention, and compliance with AML and regulatory requirements, including obligations imposed by the UK Gambling Commission and other relevant authorities.
Enquiries relating to data protection may be directed to the Data Protection Officer of Genting Casinos UK Limited at [email protected].
- Regulatory Authority
Genting Casinos UK Limited is licensed and regulated by the UK Gambling Commission. The public register entry for Genting Casinos UK Limited, including the listing of Genting Casino Bournemouth as a licensed premises, is accessible via the Gambling Commission public register at gamblingcommission.gov.uk. The relevant local authority for the Bournemouth premises is Bournemouth Christchurch and Poole Council.
- Contact
Genting Casino Bournemouth
9 Yelverton Road
Bournemouth
BH1 1DA
United Kingdom
Telephone: +44 (0) 120 229 3188
For group-level policy enquiries, including data protection matters, contact Genting Casinos UK Limited at [email protected].